Every client wants 24/7 cover
Staffing nights and weekends for a handful of contractors doesn't pay.
Home services
Run an AI answering service
for your home services clients
Agencies and call centers use VoiceBridg to answer calls for HVAC, plumbing and electrical companies under their own brand: the AI collects the job, emergencies go live to the on-call tech, and every client gets its own workspace.
The problem
Emergencies can't wait for a callback
A failed furnace or a burst pipe needs a person on the line, not a message.
Point tools stop at the voice
A voice bot alone leaves your team stitching tickets, transfers and reports together.
What VoiceBridg does
Answers every call for every client
Collects the address, the problem, how urgent it is and a good number to reach the customer.
Sends emergencies live to the on-call person
A live transfer to their browser phone, with a summary of the call.
Tickets and callbacks for the rest
Quote requests and routine jobs become tickets with the recording and transcript, and a callback is scheduled.
One workspace per client, under your brand
Separate numbers, agents, reports and users for each contractor you serve.
Run an HVAC company and want us to answer your calls for you? See the VoiceBridg HVAC answering service.
Selling to home services?
Agencies and resellers can offer this under their own brand, with a separate workspace for each client. We'll set up a branded demo agent for one of your clients.
Can an agency run an after-hours answering service for HVAC and plumbing clients on VoiceBridg?
Yes. The AI answers 24/7 for each client, collects the details of the job, and sends true emergencies live to that client's on-call person. If nobody is available it opens a ticket and schedules a callback.
Can it route urgent calls to a client's on-call technician?
Yes. It transfers live to an available colleague's browser phone. How the browser phone connects depends on the phone line, and we confirm that for each setup.
Ready for an agent that gets smarter after every call?
Talk to our live agent now, or book a demo and we'll configure one for your use case.