Blog
Guides on AI voice agents
and the contact centre
Real prices, how things work, and what to ask a vendor. Each post answers the question in the first few sentences.
Freshdesk + Freshcaller + an AI Bot vs One Platform: The Real 2026 Cost
A 10-agent team on Freshdesk, Freshcaller and Freddy Copilot pays about $1,230 a month at list prices, around $1,680 with an AI voice tool. Here is the breakdown.
Read the post 4 min read · October 7, 2026Aircall Alternative With Built-In AI Agents (No Per-Minute AI Add-On)
Aircall costs $30 or $50 per licence with a 3-licence minimum, and AI voice minutes are billed on top. Here is what changes when the AI agent is part of the platform.
Read the post 5 min read · October 7, 2026Self-Improving Voice Agents, With a Human in the Loop: How It Works
How a voice agent can learn from every call and still never change without a person's approval: scoring, gaps, evidence, the Attention Inbox and rollback.
Read the post 4 min read · October 7, 2026Why AI Voice Bots Dead-End Callers, and How Tickets and Callbacks Fix It
Most AI voice bots stop at 'the bot answered'. When they can't help, callers hit voicemail or a cold transfer. Here is how live handover, tickets and callbacks fix it.
Read the postReady for an agent that gets smarter after every call?
Talk to our live agent now, or book a demo and we'll configure one for your use case.