Analytics chatbot
Type "Which questions did callers ask most this week that we didn't answer?" and get a chart.
Call Analytics
Ask your call data anything, in plain English
VoiceBridg turns every call into data you can question in plain English. Sentiment and intent are detected in real time and after the call, and churn signals raise alerts before complaints become cancellations.
What you get
Sentiment and satisfaction
Spot frustrated callers and churn signals across hundreds of calls, and get alerted early.
Call quality scoring
Every call scored so you can see quality trend week by week.
Topic clustering
See what callers actually ask about, grouped automatically.
Live call dashboard
Watch calls as they happen, with outcomes and durations.
Full call log
Recordings, transcripts, summaries and outcomes for every call, searchable.
Used across industries
FAQ
Call Analytics: common questions
Can't find your answer? Talk to us — we reply within one business day.
Can I ask questions about my call data without writing SQL?
Yes. Type a question in plain English, such as "Which questions did callers ask most this week that we didn't answer?", and VoiceBridg answers with a chart.
Does VoiceBridg do sentiment analysis on calls?
Yes, in real time and after each call. It flags frustrated callers and churn signals and infers satisfaction without a survey.
Ready for an agent that gets smarter after every call?
Talk to our live agent now, or book a demo and we'll configure one for your use case.