New enquiries go to the first firm that answers
A missed call at 6pm is often a lost matter.
Law firms
An AI receptionist for law firms
that takes intake and never gives advice
VoiceBridg answers new-matter calls at any hour, collects the details an intake form needs, and gets the right person on the line, or a callback on the calendar, without anyone chasing a voicemail.
The problem
Intake takes lawyers away from billable work
Gathering basic details is repetitive, and it doesn't need a lawyer.
Messages get lost
Callbacks written on paper or in someone's inbox slip through.
What VoiceBridg does
Takes intake details
Name, number, matter type, a short description and how urgent it is, captured on every call.
Routes urgent matters to a person
Transfers live to an available colleague's browser phone, with a summary of what the caller said.
Opens a ticket for everything else
The ticket carries the recording and transcript, and a person or an AI agent calls back.
Keeps control with your team
Scripts only change when someone approves the suggested fix in the Attention Inbox.
The AI does not give legal advice and does not check conflicts. Decide with your own counsel how to handle call recording and AI disclosure in your jurisdiction.
Selling to law firms?
Agencies and resellers can offer this under their own brand, with a separate workspace for each client. We'll set up a branded demo agent for one of your clients.
Can an AI receptionist handle law firm client intake?
Yes. It collects the details your intake form needs, flags urgent matters, and hands the caller to a person or schedules a callback. A lawyer decides whether to take the matter.
Does the AI give legal advice?
No. The agent is set up to take details and route calls, not to advise. You control what it can say through the script and the knowledge base you give it.
How is confidential information protected?
Transcripts are encrypted with AES-256, phone numbers are masked in the interface, access is role-based, and there is an audit log. See the Trust page for the full list, and for what we don't claim yet.
Ready for an agent that gets smarter after every call?
Talk to our live agent now, or book a demo and we'll configure one for your use case.