Calls go unanswered while the team is chairside
Patients who reach voicemail often call the next practice.
Dental practices
VoiceBridg answers every call to your practice, takes appointment requests, answers the questions your front desk repeats all day, and hands urgent calls to a person on the same line.
Patients who reach voicemail often call the next practice.
Pain and emergency calls need a person, and everything else needs a clear next step.
Hours, insurance accepted, new-patient forms and directions take up reception's time.
Collects name, number, reason for the visit and preferred time, then passes it to your team as a ticket or a Google Sheet row.
From the knowledge base you give it: opening hours, services, insurance you accept, how to prepare.
Transfers live to the on-call person's browser phone. If nobody is free, it opens a ticket and schedules a callback.
Every call has a recording and a transcript, and nothing is left on a sticky note.
The AI is not a clinician and does not give medical advice. VoiceBridg does not yet hold a HIPAA attestation, so if you are a US practice, talk to us about your requirements before you deploy.
Agencies and resellers can offer this under their own brand, with a separate workspace for each client. We'll set up a branded demo agent for one of your clients.
FAQ
Can't find your answer? Talk to us — we reply within one business day.
It takes the booking details (name, number, reason and preferred time) and passes them to your team as a ticket or a Google Sheet row. Whether it can book directly into your calendar depends on your setup, so ask us about yours.
The AI transfers live to the on-call person's browser phone. If nobody is available it opens a ticket with the recording and transcript and schedules a callback. It does not give medical advice.
VoiceBridg voices sound natural, and where the law or your policy requires it the agent says it is an AI at the start. Callers can always ask for a person.
Talk to our live agent now, or book a demo and we'll configure one for your use case.