Policy Renewal Outbound Calls
AI calls lapsing policyholders in Hindi, Tamil, or Arabic — handles objections, quotes renewal premium, books callback if needed.
→ 2.4× renewal rate vs SMS campaigns
VoiceBridg for Insurance
VoiceBridg calls lapsing policyholders, answers claims-status questions and pre-qualifies leads in Hindi, Tamil, Arabic and English — with consent announcements, DNC checks and recorded audit trails built in.
AI calls lapsing policyholders in Hindi, Tamil, or Arabic — handles objections, quotes renewal premium, books callback if needed.
→ 2.4× renewal rate vs SMS campaigns
Deflects 70–80% of inbound claims queries automatically. Callers get answers in seconds instead of waiting on hold.
→ 80% call deflection rate on day one
AI pre-qualifies inbound leads — gathers intent, budget, and timeline before connecting to a human agent. Only warm leads reach your team.
→ Human agent time on qualified leads only
Auto-detects language preference and switches seamlessly. Handles Dubai Insurance, Takaful, and motor policy queries in both languages.
→ Serve all UAE callers from one agent
The AI transfers live to an available human's browser phone, or opens a ticket with the recording and transcript and schedules a callback by a person or an AI agent.
Self-improving, human-approvedEvery call is scored. A topic missed 3+ times in 7 days becomes a gap, and a script fix backed by 3+ transcript excerpts waits in your Attention Inbox for approval. Persona drift is checked weekly.
Carrier-neutralConnect a direct SIP trunk, or use carrier APIs (Plivo, FreJun). Your numbers stay with your carrier.
Compliance by designDo-Not-Call checked at dial time, local-time calling windows, an AI kill switch, encrypted transcripts, masked numbers and an audit log.
FAQ
Can't find your answer? Talk to us — we reply within one business day.
Yes. VoiceBridg calls policyholders before or after lapse, explains the renewal premium, handles common objections and books a callback with a human advisor when needed. Insurers using it report up to a 2.4× renewal rate compared with SMS campaigns.
Yes. The agent detects whether the caller prefers Arabic or English and switches mid-call, covering motor, health and Takaful policy queries from a single agent.
VoiceBridg plays consent announcements, checks Do-Not-Call lists, records every call with an audit trail and redacts personal data in transcripts. It also supports the controls UAE regulators expect, including human review on request and an AI kill switch.
Talk to our live agent now, or book a demo and we'll configure one for your use case.